Our Policies Ordering All pottery on this site is handmade and one-of-a-kind, so there is only one of each available for immediate shipment. If you want more than one, please contact us about a special order. There is no extra charge for a special order, but please allow about 6 weeks for delivery. Although we update the site frequently, items are subject to prior sale. If you order a piece that is not immediately available, we will promptly refund your money through PayPal, or you may choose to wait for a special order. Our shopping cart is hosted by PayPal for secure online ordering with a credit card or bank transfer. If you are a new PayPal customer, you will be prompted during checkout to complete a brief registration. Shipping We can only accommodate one shipping address per order; multiple addresses must be ordered separately. We ship via United Parcel Service; no P.O. boxes please. The rates below are for addresses in the continental U.S. Contact us for rates to other areas. | Order Subtotal | Shipping Rate | | up to $9.99 | $4.00 | | $10.00 to $49.99 | $6.00 | | $50.00 to $99.99 | $8.00 | | $100.00 to $199.99 | $11.00 | | $200 and over | FREE! | Returns Your satisfaction is guaranteed. We think you'll love our pottery, but if you are unhappy with your purchase, you may return it within 30 days for a refund. Please contact us for return instructions. We do not refund shipping charges. If your item arrives damaged, please save the original packaging and contact us immediately. |